Policy - Print Your Heart Out

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 3 business days
  • Europe : 1 - 3 business days
  • Australia, New Zealand and Oceania : 1 - 3 business days
  • Asia Pacific : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Frequently Asked Questions

    What hours are you open?

    Regular business hours as well as weekends. We basically never close as we can always access a laptop to work from!

    What sizes are your digital products?

    Our invitations are a standard size:
    Invitation – 5 x 7” (127mm x 177.7mm)
    RSVP/Thank You/Detail Cards – 5” x 3.5”

    Envelopes are a fairly standard size for invitations - 5" x 7" is common (A7). You can purchase these from any good stationery supply store. Ebay is also a good option if you need a big number.

    The smaller cards 5" x 3.5" require a smaller envelope. Any C6 envelope will fit.

    Other items such as seating plans, menus etc are in sizes stated on the individual listing. We can also design your file to a specific size if requested using a custom order.

    How should I print your digital products?

    We always recommend using a professional print shop for your printing. The good office supply stores have departments to help you print the best quality possible. Simply take your files into the store on a USB stick and select the cardstock you would like.

    Our designs will look best on plain white cardstock which is at least 220gsm.

    Our designs are all high resolution and we make every effort to help you with any editing questions in Corjl, however, we cannot be held responsible for the printed product produced by a third party printer or company/business, or your own home printer. We cannot recommend any printing companies/stores/businesses as we do know everyone's standards and equipment. Our digital files are all high quality.

    Can you match my wedding/event colors?

    *Please note: color changes only apply to custom orders*
    Most definitely we can!
    We will need to know the "chemistry" of your color. Colors are reproduced by knowing the amounts of Cyan, Magenta, Yellow and Black in each color - CMYK. If you already know these values, you can message us and we can design using them. If you don't know the values, please scan something in your color and send us the image. The match may not be exact due to computer/phone screens but it will be reasonably close.

    Can you put photos of us on our invitations?

    *Please note: photo inclusion only applies to custom orders*
    Of course we can! Just send us high quality jpegs of your images and we will add them to the design. The better quality photo you send, the better the end result on your invitation. If you have professional photos, please get hold of an original high resolution version from the photographer. This will print with best results.

    How do I download the files to edit myself?

    FOR CORJL ORDERS: After purchasing the listing, you will receive an email shortly (usually immediately to your etsy email, be sure your email it’s updated) from 'Corjl' with a link to access and edit your file. You can also go directly to Corjl.com and enter your Etsy email address and Order number (not transaction number).


    FOR NON-EDITABLE ITEMS and PDF EDITABLE FILES: You will be able to download or access your files immediately after checkout. To download your file(s), go to your "Purchases" and the find order. From there, you will find a link to download your files.

    SHIPPING AND PRODUCTION DELAYS - COVID-19

    Order delays during COVID-19

    The team at Print Your Heart Out wanted to take a moment to say thank you to everyone who's been showing support to our business in this challenging time.
    For weeks now, the entire world is adapting to a new normal. It has been difficult for us to deal with the changes, and we're hoping it'll be over soon.

    We're staying in touch with our fulfillment partners about fulfillment and shipping delays.

    Here are the estimates we are currently looking at:
    ● Leggings: 20 business days
    ● T-Shirts & Cosmetic Bags: 20 business days

    I know this isn't what you guys are used to, so I'm grateful for your patience as you continue coming back to our brand and enjoying our products.

    Thanks & stay safe!

    Legal imprint